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Customer satisfaction : practical tools for building important relationships / Dru Scott.

By: Material type: TextTextSeries: Fifty-Minute seriesPublication details: Menlo Park, Calif. : Crisp Publications, c2000.Edition: 3rd edDescription: viii, 118 p. : ill. ; 26 cmISBN:
  • 1560525231
Subject(s): DDC classification:
  • 658.8/12 21
LOC classification:
  • HF5415.335 .S38 2000
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