Includes bibliographical references (p. 427-460) and indexes.

The field of organizational behavior -- Organizational justice, ethics, and corporate social responsibility -- Psychological processes in organizations : personality, perception, and learning -- Coping with organizational life : emotions and stress -- Work-related attitudes : prejudice, job satisfaction, and organizational commitment -- What motivates people to work? -- Interpersonal behavior in the workplace -- Organizational communication -- Group processes and work teams -- Making individual and group decisions in organizations -- The quest for leadership -- Culture, creativity, and innovation -- Designing effective organizations -- Managing organizational change : strategic planning and organizational development.