000 | 00899cam a2200313 a 4500 | ||
---|---|---|---|
001 | 015630553 | ||
003 | UkOxU | ||
005 | 20250311145820.0 | ||
008 | 250311s2003 enka b 001 0 eng | ||
010 | _a2002115868 | ||
020 | _a0761941576 (hbk.) | ||
020 | _a0761941584 (pbk.) | ||
035 | _a(DLC) 2002115868 | ||
035 | _a12996254 | ||
040 |
_aDLC _cEWC _dDLC |
||
042 | _apcc | ||
050 | 0 | 0 |
_aHD 9980.5 _b.G55 2003 |
082 | 0 | 0 |
_a658.8 _222 |
100 | 1 | _aGilmore, Audrey. | |
245 | 1 | 0 |
_aServices marketing and management / _cAudrey Gilmore. |
260 |
_aNew Delhi ; _bResponse Books, _c2003. |
||
300 |
_a21pages : _billustrations. |
||
500 | _aIncludes index. | ||
504 | _aIncludes bibliographical references and indexes. | ||
650 | 0 |
_aService industries _xMarketing. |
|
650 | 0 |
_aService industries _xManagement. |
|
942 |
_2lcc _cLN _n0 |
||
999 |
_c73643 _d73643 |