| 000 | 00955pam a2200313 a 4500 | ||
|---|---|---|---|
| 001 | 013821036 | ||
| 003 | UkOxU | ||
| 005 | 20210909104234.0 | ||
| 008 | 000710s2000 enka o001 0 eng d | ||
| 015 | _aGB A0-46071 | ||
| 020 | _a0113300158 | ||
| 035 | _aBNB2599.383 | ||
| 035 | _a(UkOxU)UkOxUw11020518 | ||
| 040 | _cmtl | ||
| 050 |
_aT 58.6 _b.B47 2000 |
||
| 082 | 0 |
_a004.068 _221 |
|
| 245 | 0 | 0 | _aService support / |
| 246 | 1 | 4 | _aBest practice for service support |
| 260 |
_aLondon : _bStationery Office, _cc2000. |
||
| 300 |
_axviii, 308 pages : _b(some col.) illustrations ; _c30 cm. |
||
| 500 | _aCover title: Best practice for service support. | ||
| 504 | _aIncludes index | ||
| 650 | 0 |
_aComputer networks _xManagement. |
|
| 650 | 0 | _aSupport services (Management). | |
| 710 | 1 |
_aGreat Britain. _bTreasury. _bCentral Computer and Telecommunications Agency. |
|
| 711 | _cill. | ||
| 942 |
_2lcc _cBK |
||
| 999 |
_c49132 _d49132 |
||