000 00760nam a2200253 a 4500
999 _c26429
_d26429
001 015982699
003 UkOxU
005 20200207111246.0
008 051206s2004 enk 001 0 eng d
015 _aGB A4-X9918
020 _a1844800571
035 _aBNB2786.3241
040 _aBDS
_cAnnex
050 _aTS 156.6
_b.B3 2004
082 0 _a658.4013
_222
100 1 _aBasu, Ron.
245 1 0 _aImplementing quality: a practical guide to tools and techniques /
_cRon Basu.
_benabling the power of operational excellence
260 _aLondon :
_bThomson Learning,
_c2004.
300 _axxiv, 311 p. ;
_c22 cm.
504 _aIncludes index
650 0 _aTotal quality management.
942 _2lcc
_cBK