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	1.	Image from Amazon.com	The world of customer service / Pattie Gibson-Odgers. by Gibson-Odgers, Pattie Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mason, Ohio : Thomson/South-Western, c2008 Availability: Items available for loan: Margaret Thatcher Library (1)Call number: HF 5415.5 .O34 2008. Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com	Office skills : the finishing touch / Charles Francis Barrett, Grady Kimbrell, Pattie Odgers. by Barrett, Charles Francis Kimbrell, Grady Gibson-Odgers, Pattie Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cincinna, OH ; South-West ducational Publishing , c1992 Availability: Items available for loan: Margaret Thatcher Library (1)Call number: HF 5547.5 .B37 1998. Place hold Save to lists Add to cart (remove)

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