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1.	Image from Amazon.com	Great customer service for your small business / Richard F. Gerson. by Gerson, Richard F Small Business Institute Material type: Text; Format: print ; Literary form: Not fiction Publication details: [Menlo Park, Calif.] : Crisp Publications, c1996 Availability: No items available. Save to lists Add to cart (remove)
2.	Image from Amazon.com	Winning the inner game of selling : how sports psychology turns ordinary salespeople into extraordinary salespeople / Richard F. Gerson. by Gerson, Richard F Series: Fifty-Minute series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Menlo Park, Calif. : Crisp Publications, c1999 Availability: No items available. Save to lists Add to cart (remove)
3.	Image from Amazon.com	Measuring customer satisfaction / a guide to managing quality customer service Richard F. Gerson by Gerson, Richard F Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Kogan Page, 1994 Availability: No items available. Save to lists Add to cart (remove)
4.	Image from Amazon.com	Writing and implementing a marketing plan a guide for small business owners by Richard F. Gerson by Gerson, Richard F [author.] Series: Authority guides Material type: Text; Format: print ; Literary form: Not fiction Publisher: California CRISP 1991 Availability: No items available. Save to lists Add to cart (remove)
5.	Image from Amazon.com	Beyond customer service, revised/ Richard F. Gerson. by Gerson, Richard F Series: Fifty-Minute series Edition: Rev. ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Menlo Park, Calif. : Crisp Publications, c1998 Online resources: Table of contents Availability: No items available. Save to lists Add to cart (remove)
6.	Image from Amazon.com	Members for life / Richard Gerson. by Gerson, Richard F Material type: Text; Format: print ; Literary form: Not fiction Publication details: Champaign, IL : Human Kinetics, c1999 Availability: Items available for loan: College of Health Science (1)Call number: GV 428.5 .G49 1999. Place hold Save to lists Add to cart (remove)