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	1.	Image from Amazon.com	Running an effective help desk / Barbara Czegel. by Czegel, Barbara, 1953- Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Wiley Computer Pub., c1998 Other title: Help desk Online resources: Contributor biographical information Publisher description Table of Contents Availability: No items available. Save to lists Add to cart (remove)
	2.	Image from Amazon.com	Running an effective help desk : planning, implementing, marketing, automating, improving, outsourcing / by Barbara Czegel by Czegel, Barbara, 1953- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York ; Chichester : Wiley, c1994 Availability: No items available. Save to lists Add to cart (remove)

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