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Total quality management : text with cases [3rd ed.] Carol Besterfield. by
Edition: 3rd Edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Jersey. Pearson Prentice Hall. 2003
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Availability: No items available.

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Quality control : a practical approach / Dale H. Besterfield. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Englewood Cliffs, N.J. : Prentice-Hall, c1979
Availability: Items available for loan: Margaret Thatcher Library (1)Call number: TS 156.B47 1979.

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