Gilmore, Audrey. <br/><br/>
Services marketing and management / 
Audrey Gilmore. 
 - New Delhi ;  Response Books,  2003. 
 - 21pages :  illustrations. 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/><label>ISBN: </label>0761941576 (hbk.) 0761941584 (pbk.) 
<br/><br/><label>LCCN: </label>2002115868 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Marketing.<br/>Service industries--Management.
<br/><br/><label>LC Class. No.: </label>HD 9980.5  / .G55 2003 
<br/><br/><label>Dewey Class. No.: </label>658.8