TY  - GEN
AU  - Hartmann, Pamela 
AU  - Blass, Laurie
TI  - Quest: Listening and speaking in the academic  world
SN  - 0070062552
AV  - PE1128 .H384 2000
PY  - 2000///
CY  - Boston.
PB  - McGraw-Hill
KW  - Communication
ER  -