TY  - BOOK
ED  - University of waterloo
TI  - University of Waterloo library policies and procedures manual for information desk staff, technical paper, No.-/ 
SN  - 0920834116
AV  - Z 675 .U5
PY  - 1991///
CY  - Waterloo, Ontario
PB  - University of Waterloo
KW  - Libraries, University and college
KW  - Reference services
KW  - Ontario
N1  - Includes index
ER  -