TY - BOOK AU - Gerson,Richard F. TI - Members for life SN - 0736000038 AV - GV 428.5 .G49 1999 U1 - 613.7/068/8 21 PY - 1999/// CY - Champaign, IL PB - Human Kinetics KW - Physical fitness centers KW - Customer services KW - Relationship marketing N1 - Includes index ER -