TY - BOOK TI - Harvard business review on crisis management SN - 1578512352 (alk. paper) AV - HD 49 .H37 2000 U1 - 658.4/056 21 PY - 2000/// CY - Boston PB - Harvard Business School Press KW - Crisis management KW - Industrial management KW - Strategic planning N1 - Includes bibliographical references and index ER -