Phillips, Jack J.,  1945- <br/><br/>
Measuring ROI in healthcare :  tools and techniques to measure the impact and ROI in healthcare improvement projects and programs / 
 Measuring return on investment in healthcare 
Victor Buzachero, Jack Phillips, PhD, Patricia Pulliam Phillips, PhD, Zack L. Phillips, RRT, MHA. 
 - xiv, 347 pages :  illustrations ;  24 cm 
<br/><br/>Includes bibliographical references (pages 333-337) and index. 
<br/><br/>The mythology of innovation -- The real barriers to innovation: business as usual and middle management -- How things work today -- What relentless innovators have in common -- The antagonist -- The usual suspects -- Creating an innovation business as usual approach -- What happens to the middle managers -- Shifting your operating model to balance efficiency and innovation -- Results of the shift -- Conclusion. 
<br/><br/><label>ISBN: </label>9780071812719 (hardcover : alk. paper) 0071812717 (hardcover : alk. paper) 
<br/><br/><label>LCCN: </label>2013002299 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Medicine--Practice--Finance.<br/>Medical offices--Management.
<br/><br/><label>LC Class. No.: </label>R728  / .P38  2013 
<br/><br/><label>Dewey Class. No.: </label>610.68/1