TY  - BOOK
ED  - Great Britain.
ED  - 
TI  - Service support
SN  - 0113300158
AV  - T 58.6 .B47 2000
U1  - 004.068 21
PY  - 2000///
CY  - London
PB  - Stationery Office
KW  - Computer networks
KW  - Management
KW  - Support services (Management)
N1  - Cover title: Best practice for service support; Includes index
ER  -