Kotler, Philip. Marketing for hospitality and tourism / Philip Kotler, John Bowen, James Makens. - Upper Saddle River, NJ : Prentice Hall, c1996. - xv, 704 pages. : ill. (chiefly col.) ; 27 cm. Includes bibliographical references and index. ISBN: 0133956253 LCCN: 95040868 Subjects--Topical Terms: Hospitality industry--Marketing.Tourism--Marketing. LC Class. No.: TX 911.3 / .M3K68 1996 Dewey Class. No.: 647.94/068/8