TY  - BOOK
AU  - Jones,Peter
TI  - Hospitality operations: a systems approach 
SN  - 0826457614
AV  - TX 911.3 S9J6 2003
U1  - 647.94068 21
PY  - 2003///
CY  - London
PB  - Continuum
KW  - Hospitality industry
KW  - Management
KW  - System theory
N1  - Includes bibliography and index
ER  -