TY - BOOK AU - Decker,Bert AU - Decker,Bert TI - Communication skills for leaders: deliver a clear and consistent message T2 - A Crisp Fifty-Minute series book SN - 9781426018510 AV - HF 5718 .D415 2009 U1 - 650.1/3 22 PY - 2009/// CY - Boston, MA PB - Thomson/Course Technology KW - Business communication KW - Interpersonal communication N1 - Rev. ed. of: The art of communicating. Rev. ed. c1996; Includes bibliographical references (p. 94) ER -