Managing business process flows / Ravi Anupindi ... [et al.]. - Upper Saddle River, N.J. : London : Prentice Hall ; Prentice-Hall International (UK), 1998. - xii, 267 p. ; 26 cm. + 1 computer laser optical disk.

Student version of ProcessModel, release 3, included on CD-ROM.

Includes bibliographical references and index.

0139077758

98030746

700=NOTNAL


Production management.
Process control.