TY - BOOK AU - Sewell,Carl AU - Brown,Paul B. TI - Customers for life: how to turn that one-time buyer into a lifetime customer SN - 0385415036 : AV - AC HF 5415.5 .S49 1990 U1 - 658.8/12 20 PY - 1990/// CY - New York PB - Doubleday KW - Customer services KW - Automobile industry and trade KW - United States KW - Automobile dealers N1 - "A Currency book"--T.p. verso ER -