Customers for life : how to turn that one-time buyer into a lifetime customer /
by Carl Sewell and Paul B. Brown.
- 1st ed.
- New York : Doubleday, c1990.
- xx, 175 p. : ill. ; 25 cm.
"A Currency book"--T.p. verso.
0385415036 : $19.95
90003406
Customer services. Automobile industry and trade--Customer services--United States. Automobile dealers--United States.