TY  - BOOK
AU  - McKay,Lucia
AU  - Thomson,Monet
TI  - Soft words, hard words: a common-sense guide to creative documentation 
SN  - 0912677139 (pbk.) :
AV  - QA 76.9 M35 1984
U1  - 808/.066001 19
PY  - 1984///
CY  - Culver City, CA
PB  - Ashton-Tate
KW  - Electronic data processing documentation
N1  - Includes index; Includes bibliographical references and index
ER  -