Malone, Christine, <br/><br/>
Administrative medical assisting :  foundations and practices / 
Christine Malone, MBA, MHA, CMPE, CPHRM, FACHE ; contributors, Lorraine M. Papazian-Boyce, MS, CPC, AHIMA-Approved ICD-10-CM/PCS Trainer, President, PB Resources, Kristiana D. Routh, RMA. 
 - Second edition. 
 - xvii, 537pages :  color illustrations;  29 cm 
<br/><br/> Includes bibliographical references and index. 
<br/><br/>The history of medicine and health care -- Medical-assisting certification and scope of practice -- Roles and responsibilities of the health care team -- Medicine and the law -- Medicine and ethics -- Interpersonal communication skills -- Written communication -- Telephone procedures -- Front desk reception -- Scheduling -- Medical records management -- Electronic health records -- Computers in the medical office -- Equipment, maintenance, and supply inventory -- Office policies and procedures -- Handling medical office emergencies -- Insurance billing -- Diagnostic coding -- Procedural coding -- Billing, collections, and credit -- Payroll, accounts payable, and banking procedures -- Managing the medical office -- Marketing the medical office -- Competing in the job market. 
<br/><br/><label>ISBN: </label>9780131999329 
<br/><br/><label>LCCN: </label>2014001208 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Practice Management, Medical.<br/>Allied Health Personnel.
<br/><br/><label>LC Class. No.: </label>R728.8  / .M278 2009 
<br/><br/><label>Dewey Class. No.: </label>610.73/7092 
<br/><br/><label>National Library of Medicine Call No.: </label>W 80