TY  - BOOK
AU  - Thill, John V.
AU  - Bovee, Courtland L.
TI  - Excellence in business communication [3rd ed.]
SN  - 0070069077
AV  - HF 5718.2 .U6T45 1996
U1  - 651.7 23
PY  - 1996///
CY  - New York : 
PB  - McGraw Hill Inc. ; 
KW  -  
KW  - Business communication
KW  - Business writing
KW  - Business presentations
N1  - Includes bibliographical references and index; Understanding business communication in today's workplace -- Mastering team skills and interpersonal communication -- Planning business messages -- Writing business messages -- Completing business messages -- Crafting messages for electronic media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Understanding and planning reports and proposals -- Writing and completing reports and proposals -- Developing oral and online presentations -- Building careers and writing resumes -- Applying and interviewing for employment
ER  -