TY  - BOOK
AU  - Slack,Nigel
TI  - Operations and process management: principles and practice for strategic impact 
SN  - 9780273718512 
AV  - TS183 .O64 2009
U1  - 658.5 22
PY  - 2009///
CY  - Harlow, England, New York
PB  - Prentice Hall/Financial Times
KW  - Manufacturing processes
KW  - Process control
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/toc/ecip0827/2008039182.html
ER  -