Human resources business process outsourcing : transforming how HR gets its work done /
Edward E. Lawler III ... [et al.].
- 1st ed.
- San Francisco : Jossey-Bass, c2004.
- xix, 242 pages
- The Jossey-Bass business & management series .
Includes bibliographical references and index.
Forces for change -- New roles for HR -- Evaluating the effectiveness of HR -- Design of the HR function -- Exult -- BP -- Bank of America -- International Paper -- Prudential -- Lessons learned -- Outsourcing and the future of HR.