Human resources business process outsourcing : transforming how HR gets its work done / Edward E. Lawler III ... [et al.]. - 1st ed. - San Francisco : Jossey-Bass, c2004. - xix, 242 pages - The Jossey-Bass business & management series .

Includes bibliographical references and index.

Forces for change -- New roles for HR -- Evaluating the effectiveness of HR -- Design of the HR function -- Exult -- BP -- Bank of America -- International Paper -- Prudential -- Lessons learned -- Outsourcing and the future of HR.

0787971634 (alk. paper)

2004011139


Personnel management--Contracting out.

HF 5549 / .H865 2004

658.3