TY - BOOK AU - Phillips,Patricia Pulliam TI - Understanding the basics of return on investment in training: assessing the tangible and intangible benefits SN - 0749438916 AV - HF 5549.5 .T7P435 2002 U1 - 658.312404 21 PY - 2002/// CY - London PB - Kogan Page KW - Employees KW - Training of KW - Evaluation ER -