TY  - BOOK
AU  - Have,Steven ten
AU  - Have,Wouter ten
AU  - Stevens,Frans
TI  - Key management models: the management tools and practices that will improve your business 
SN  - 0273662015
AV  - HD 31 .K49
U1  - 658 21
PY  - 2003///
CY  - London
PB  - Financial Times Prentice Hall
KW  - Management
N1  - Includes bibliographical references and index
ER  -