Burlton, Roger T. <br/><br/>
Business process management :  profiting from process / 
Roger T. Burlton. 
 - Indianapolis, Ind. :  Sams,  c2001. 
 - xiii, 398 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0672320630 
<br/><br/><label>LCCN: </label>00111738  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management.<br/>Project management.<br/>Business.
<br/><br/><label>LC Class. No.: </label>HD 31  / .B76 2001 
<br/><br/><label>Dewey Class. No.: </label>658.4/04