The definitive guide to emergency department operational improvement : employing Lean principles with current ED best practices to create the "no wait" department / Jody Crane, Chuck Noon.

By:

Crane, Jody [author.]

Contributor(s):

Noon, Chuck (Chuck E.) [author.]

Material type: Text

TextPublisher: New York : Productivity Press, 2019Edition: Second editionDescription: 1 online resource : illustrations (black and white)Content type:

text
still image

Media type:

computer

Carrier type:

online resource

ISBN:

9781498774536
1498774539
9781351652636
135165263X
9781351633109
1351633104
9781315151915
131515191X

Subject(s):

DDC classification:

362.18068 23

LOC classification:

RA975.5.E5

Online resources:

Summary: This revised and updated book explores the academics behind managing the complex service environment that is the Emergency Department (ED) by combining applied management science and practical experiences to create a model of how to improve operations. This book offers a presentation of Lean tools used in the ED along with basic and advanced flow principles. It then shows how these concepts are applied and why they work, supported by case studies in which Lean principles were used to transform an underperforming ED into a world-class operation. After reviewing best practices, the authors explain how to achieve excellence by discussing the elements of creating a culture of change.

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Previous edition: 2011.

This revised and updated book explores the academics behind managing the complex service environment that is the Emergency Department (ED) by combining applied management science and practical experiences to create a model of how to improve operations. This book offers a presentation of Lean tools used in the ED along with basic and advanced flow principles. It then shows how these concepts are applied and why they work, supported by case studies in which Lean principles were used to transform an underperforming ED into a world-class operation. After reviewing best practices, the authors explain how to achieve excellence by discussing the elements of creating a culture of change.

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The definitive guide to emergency department operational improvement : employing Lean principles with current ED best practices to create the "no wait" department / Jody Crane, Chuck Noon.