Measuring ROI in healthcare : tools and techniques to measure the impact and ROI in healthcare improvement projects and programs / Victor Buzachero, Jack Phillips, PhD, Patricia Pulliam Phillips, PhD, Zack L. Phillips, RRT, MHA.
Material type:
- text
- unmediated
- volume
- 9780071812719 (hardcover : alk. paper)
- 0071812717 (hardcover : alk. paper)
- Measuring return on investment in healthcare
- 610.68/1 23
- R728 .P38 2013
Includes bibliographical references (pages 333-337) and index.
The mythology of innovation -- The real barriers to innovation: business as usual and middle management -- How things work today -- What relentless innovators have in common -- The antagonist -- The usual suspects -- Creating an innovation business as usual approach -- What happens to the middle managers -- Shifting your operating model to balance efficiency and innovation -- Results of the shift -- Conclusion.
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