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Service management : the automation of services / David A. Collier.

By: Material type: TextTextPublication details: Reston, Va. : Reston Pub. Co., c1985.Description: viii, 183 p. : ill. ; 24 cmISBN:
  • 083596907X (pbk.) :
Subject(s): DDC classification:
  • 658.5/14 19
LOC classification:
  • HD 9980.5 .C65 1985
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