Excellence in business communication [3rd ed.] John V. Thill, Courtland L. Bovee

By:

Thill, John V

Contributor(s):

Bovee, Courtland L

Material type: Text

TextPublication details: New York : McGraw Hill Inc. ; 1996Edition: 3rd edDescription: xxvIII, 516, [27] pages : col. illustrationsISBN:

0070069077

Subject(s):

DDC classification:

651.7 23

LOC classification:

HF 5718.2 .U6T45 1996

Contents:

Understanding business communication in today's workplace -- Mastering team skills and interpersonal communication -- Planning business messages -- Writing business messages -- Completing business messages -- Crafting messages for electronic media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Understanding and planning reports and proposals -- Writing and completing reports and proposals -- Developing oral and online presentations -- Building careers and writing resumes -- Applying and interviewing for employment.

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Excellence in business communication [3rd ed.] John V. Thill, Courtland L. Bovee