Exploiting CRM : connecting with customers / Patrick Molineux.

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TextPublication details: London : Hodder & Stoughton, 2002.Description: viii, 182 p. : ill. ; 25 cmISBN:

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Item type	Current library	Call number	Status	Barcode
Loan	Margaret Thatcher Library First Floor	HF 5415.5 .M64 (Browse shelf(Opens below))	Available	2004496

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Previous	HF 5415.5 .L83 2009 Customer service :	HF 5415.5 .L83 2012 Customer service : skills for success /	HF 5415.5 .M48 2006 Successful service operations management /	HF 5415.5 .M64 Exploiting CRM :	HF 5415.5 .M64 Exploiting CRM : connecting with customers /	HF 5415.5 .O34 2008 The world of customer service /	HF 5415.5 .P458 2004 Managing customer relationships :	Next

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