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Loyalty myths : (Record no. 12129)

MARC details
000 -LEADER
fixed length control field 01645cam a22003014a 4500
001 - CONTROL NUMBER
control field 13893076
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20191031122934.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 050308s2006 njua 000 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2005006850
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0471743151 (cloth)
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency DLC
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF 5415.525
Item number .L695 2006
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8/343
Edition number 22
245 00 - TITLE STATEMENT
Title Loyalty myths :
Remainder of title hyped strategies that will put you out of business-- and proven tactics that really work /
Statement of responsibility, etc. Timothy L. Keiningham [et al.].
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Hoboken, N.J. :
Name of publisher, distributor, etc. John Wiley & Sons,
Date of publication, distribution, etc. c2006.
300 ## - PHYSICAL DESCRIPTION
Extent xvii, 254 p. :
Other physical details ill. ;
Dimensions 24 cm.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Loyalty myths that subvert company goals -- Loyalty myths contaminating company management practices -- Myths about customers: their needs, behaviors and referrals -- Myths concerning loyalty programs -- Myths about loyalty, share of business, and profitability -- Loyalty myths regarding employees -- The foundations of customer loyalty -- The right way to manage for customer loyalty.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer loyalty.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Keiningham, Timothy L.
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Contributor biographical information
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/enhancements/fy0621/2005006850-b.html">http://www.loc.gov/catdir/enhancements/fy0621/2005006850-b.html</a>
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Publisher description
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/enhancements/fy0621/2005006850-d.html">http://www.loc.gov/catdir/enhancements/fy0621/2005006850-d.html</a>
856 41 - ELECTRONIC LOCATION AND ACCESS
Materials specified Table of contents only
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/enhancements/fy0621/2005006850-t.html">http://www.loc.gov/catdir/enhancements/fy0621/2005006850-t.html</a>
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ecip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type
Holdings
Date last seen Total checkouts Full call number Barcode Price effective from Koha item type Lost status Source of classification or shelving scheme Damaged status Not for loan Withdrawn status Home library Current library Shelving location Date acquired
09/11/2023   HF 5415.525 .L695 2006 23018653 09/11/2023 Loan   Library of Congress Classification       Margaret Thatcher Library Margaret Thatcher Library First Floor 09/11/2023

Copyright @ The Margaret Thatcher Library August 2023
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