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The balanced scorecard :

Kaplan, Robert S.

The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton. - Boston, Mass. : Harvard Business School Press, c1996. - xi, 322 pages : illustrations ;

Includes index.

ISBN: 0875846513 (alk. paper)

LCCN: 96010216

Subjects--Topical Terms:
Industrial productivity--Measurement.
Strategic planning.
Organizational effectiveness--Evaluation.

LC Class. No.: HD 56 / .K35 1996

Dewey Class. No.: 658.4/012

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The balanced scorecard :