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Service operations management /

Fitzsimmons, James A.

Service operations management / James A. Fitzsimmons, Robert S. Sullivan. - New York : McGraw-Hill, c1982. - xiv, 449 pages - McGraw-Hill series in quantitative methods for management .

Includes bibliographies and index.

ISBN: 0070212155

LCCN: 81013680

Subjects--Topical Terms:
Service industries--Management.
Operations research.

LC Class. No.: HD 9980.5 / .F55 1982

Dewey Class. No.: 658.5

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Service operations management /