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Business process management :

Burlton, Roger T.

Business process management : profiting from process / Roger T. Burlton. - Indianapolis, Ind. : Sams, c2001. - xiii, 398 p. : ill. ; 23 cm.

Includes bibliographical references and index.

ISBN: 0672320630

LCCN: 00111738

Subjects--Topical Terms:
Industrial management.
Project management.
Business.

LC Class. No.: HD 31 / .B76 2001

Dewey Class. No.: 658.4/04

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Business process management :