Includes bibliographical references (pages 269-272) and indexes.

Preface -- Acknowledgements -- Planning your research project -- So you're going to do a research project -- Let's make a start -- Preparing for a successful research project -- Quantitative research -- The principles of sampling -- Carrying out your survey -- Questionnaires -- The art and science of survey interviewing -- Analysing your survey data -- Testing for statistical significance : into more complex territory -- A quantitative researcher's briefing sheet -- Qualitative research -- Studying a small sample -- Qualitative research interviewing -- There is more to qualitative research than interviewing -- Analysing qualitative data -- A qualitative researcher's briefing sheet -- The last lap -- Writing your report -- Bibliography -- Name index -- Subject index.